Job description
Service Manager
Service Manager - Oxfordshire – £48,000 + Company Car + Fuel Expenses + Competitive Pension + Mobile + Laptop
The Company:
We are seeking a Service Manager to join a dynamic and friendly team in Oxfordshire. The Service Manager will be responsible for overseeing and managing a group of ground maintenance contractors, delivery of high-quality customer service, writing reports and attending events and meetings. The ideal candidate will be proactive, customer-focused, and an effective leader with a strong understanding of ground maintenance.
The Job:
- Supervise and support service staff, including setting standards of service
- Oversee the delivery of exceptional customer service, ensuring customer satisfaction and retention
- Manage service processes and workflows to ensure efficiency and effectiveness
- Collaborate with cross-functional teams to address customer needs and concerns
- Monitor and analyse service performance metrics, and implement improvement initiatives
- Drive continuous improvement in service operations and customer satisfaction
The Candidate:
- Proven Service Delivery Management experience
- Strong leadership and communication skills
- Excellent problem-solving and decision-making abilities
- Ability to multitask and adapt to a fast-paced, dynamic work environment
The Package:
- Salary £48,000
- Company car, including fuel expenses
- Generous pension and annual leave
- Laptop and phone
Please email your CV to Kimberly Buck, Recruitment Delivery Consultant, BKuck@agrirs.co.uk.
Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: www.agriRS.comand following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit www.agriRS.com or contact our recruitment team on 01905 345 155 or on our international number: 0044 1905 345 155. We are renowned for connecting the finest talent throughout the world with the best brands and organisations.