Job description
Customer Service Operator
Customer Service Operator (18 Month Contract) - Exeter - January 2025 start -£23,970 + Benefits
The Job:
A leading company in the agriculture industry is seeking a proactive Customer Service Operator to manage customer and account manager requests from order to cash. This role is pivotal in enhancing customer experience, streamlining processes, and supporting sales growth. Responsibilities include resolving queries efficiently, reducing invoice disputes, coordinating customer onboarding, and managing contracts. You'll track complaints, analyze trends for improvements, support pricing updates, and facilitate interdepartmental communication. With a focus on a “right first time” approach, this position is key to delivering exceptional service and driving business success.
The Company:
Our client is a well-established company specializing in providing innovative solutions within the agriculture sector. They are committed to sustainability and excellence, offering top-tier products and services to their customers.
The Candidate:
- Knowledge of the feed industry (desirable but not required)
- Strong attention to detail and time management skills
- Experience in credit management and systems like SAP/C4C/SIS
- Excellent customer-facing skills and the ability to work autonomously
- A tenacious, resilient attitude and a focus on improvement
The Package:
- Salary £23,970 per annum
- Contract: 18-month fixed term
- Employee Assistance Programme (support on a range of topics)
- Private Medical Insurance
- Enhanced pension contributions after 12 months
- Opportunities for personal growth and development
- Cycle to work scheme and discounts at B&Q
Please email your CV to Grace Hartwell, Senior Delivery Recruitment Consultant, GHartwell@agriRS.co.uk.
Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists® by registering on our website: www.agriRS.comand following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists® prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit www.agriRS.com or contact our recruitment team on 01905 345 155 or on our international number: 0044 1905 345 155. We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
